Anyone can use the service, but the service area is limited. Please check in advance whether your desired area is covered.
In principle, we operate from 8:00 AM to 8:00 PM. If you need service outside these hours, please contact us in advance.
We ask that you submit a preliminary reservation by the day before your desired date. We will do our best to accommodate last-minute requests.
Payment is accepted online only. After your preliminary reservation, we will send you a payment URL. Please complete your payment through that link.
Yes, we provide transfers to Kansai International Airport and Itami Airport. Fares vary depending on distance and time.
It depends on the vehicle, but generally up to 4 passengers. For larger groups, we can arrange multiple vehicles.
Yes, you can bring your luggage with you. If you have a large number of bulky items, please let us know in advance.
We currently offer pickup and delivery within Nishinari and Naniwa wards in Osaka City.
Yes, please specify your preferred date and time in the reservation form. We will adjust our schedule as much as possible to meet your request.
Yes, as long as the location permits it. Please obtain permission from the facility in advance.
We take every precaution to prevent damage or loss. In the unlikely event that it occurs, compensation will be provided according to our policy.
After shipping, we will send you a tracking number and verification details required for pickup. Please bring ID for identity verification.
We support major convenience stores across Japan (e.g., Lawson, FamilyMart), but some stores may be excluded.
As a general guide, it takes about 1–2 days from the Kansai area to the Kanto area. Delivery time may vary depending on weather and traffic conditions.